Privacy Policy

Privacy Policy for ChokoMoko

Last Updated: 15/09/2025

Introduction

Welcome to ChokoMoko! We are a passionate team of four committed to providing quality clothing and an excellent shopping experience. At ChokoMoko, We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we handle and protect your personal data when you visit our website, www.chokomoko.in. By using our Website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal and non-personal information to enhance your shopping experience and ensure smooth transactions. This includes:

• Personal Information: Your name, email address, shipping and billing address, payment information, phone number, and any other details you provide when you make a purchase, sign up for our newsletter, or contact customer support.

• Usage Data: Information automatically collected about your interaction with the Website, including your IP address, browser type, operating system, pages viewed, and time spent on the Website.

• Cookies: Small data files stored on your device to track your preferences and improve your browsing experience.

2. How We Use Your Information

We use the information we collect in several ways to serve you better:

• To Fulfill Orders: We use your personal information to process payments, ship orders, and provide customer support.

• To Improve Our Services: We analyze usage data and feedback to improve our Website’s performance and optimize your shopping experience.

• To Communicate with You: We may send you emails regarding order confirmations, shipping updates, promotions, and relevant product information. You can opt-out of promotional emails at any time.

• To Comply with Legal Obligations: We may use your data to comply with applicable laws, legal requirements, and regulations.

3. Sharing of Information

We value your privacy and only share your personal data in the following situations:

• Service Providers: We may share your data with trusted third-party service providers to assist with payment processing, shipping, marketing, and other business functions. These partners are required to protect your information and use it solely for the purposes outlined in our agreements with them.

• Legal Obligations: We may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders.

• Business Transfers: In the unlikely event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business assets. You will be notified of any such changes.

4. Data Security

We take reasonable precautions to safeguard your personal data from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your personal information, please note that no method of transmission over the internet is 100% secure. We cannot guarantee the absolute security of your data.

5. Your Rights

You have the right to:

• Access, update, or delete your personal data.

• Request the restriction of the processing of your data.

• Withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the details provided below.

6. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to personalize your experience, track shopping cart activity, and analyze usage patterns. You may disable cookies through your browser settings, but this may affect your ability to use certain features of our Website.

7. Third-Party Links

Our Website may contain links to third-party websites or services that are not operated by ChokoMoko. We are not responsible for the privacy practices or content of these external sites, and we encourage you to review their privacy policies before providing any personal information.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post the updated policy on this page and update the “Last Updated” date at the top. Your continued use of the Website constitutes your acceptance of any changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

• Email: www.support@chokomoko.in

• Phone: +91 7020354910

• Address: ChokoMoko Pl. No. 37, Near Old Mhada Colony Water Tank, Balkrishna Nagar, Zade Layout, Wardha, Maharashtra, India 442001