Terms and Condition of ChokoMoko
Terms and Conditions for ChokoMoko
Welcome to www.chokomoko.in! By accessing and using our website, you agree to comply with the following terms and conditions. Please review these carefully before using the site.
1. General Use
By accessing our website, you confirm that you are at least 18 years old or using the site under the supervision of a parent or guardian. You are granted a limited, non-exclusive license to access and use the site for personal shopping and informational purposes.
2. Products and Pricing
All prices displayed on the website are in [INR] and are subject to change without notice. We reserve the right to modify or discontinue any product at any time without prior notice. Product availability may be limited, and certain items may not be available in your region.
We aim to ensure product descriptions and prices are accurate. However, in the event of errors or inaccuracies, we reserve the right to cancel orders, correct information, or update product details as needed.
3. Orders and Payments
By placing an order on ChokoMoko, you agree to provide accurate and complete information. We reserve the right to refuse or cancel any order for reasons including stock availability, payment issues, or suspicion of fraudulent activity.
We use secure third-party payment processors for handling all transactions. By making a purchase, you agree to the terms of service of the respective payment gateway.
4. Shipping and Delivery
We strive to process and ship orders as quickly as possible. Shipping times may vary based on location and product availability. Once shipped, delivery timelines are outside our control and subject to carrier schedules.
Any customs or import duties applicable to international orders are the responsibility of the buyer.
5. Returns and Refunds
We offer returns or exchanges on eligible products within 7 days from the date of delivery. Items must be unused, in original packaging, and accompanied by proof of purchase. Please review our full Return Policy for more details. Refunds will be processed through the original payment method.
6. Intellectual Property
All content on www.chokomoko.in, including text, images, graphics, logos, and product designs, are the intellectual property of ChokoMoko. You may not use, reproduce, or distribute any content without our prior written permission.
7. Limitation of Liability
ChokoMoko strives to provide a smooth online shopping experience, but we do not guarantee that the website will always be available or error-free. We are not responsible for any damages resulting from the use or inability to use the website, including but not limited to direct, indirect, or incidental losses.
8. User Accounts
Creating an account on ChokoMoko allows you to make purchases more conveniently. You are responsible for maintaining the confidentiality of your account details and agree to notify us of any unauthorized use of your account. We reserve the right to terminate or suspend any account at our discretion.
9. Third-Party Links
Our website may contain links to third-party websites for additional information or services. We are not responsible for the content or practices of these external sites. Your use of linked websites is at your own risk.
10. Governing Law
These terms and conditions are governed by the laws of India. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts in India.
11. Changes to the Terms
We may update or modify these terms and conditions at any time without prior notice. Continued use of the site following such changes signifies your acceptance of the revised terms.
12. Contact Information
If you have any questions or concerns regarding these terms, please contact us at:
ChokoMoko Customer Service
• Email: support@chokomoko.in
• Phone: +91 7020354910
• Address: ChokoMoko Pl. No. 37, Near Old Mhada Colony Water Tank, Balkrishna Nagar, Zade Layout, Wardha, Maharashtra, India 442001
